77fd Privacy Policy

Who We Are

This Privacy Policy is issued by 77fd ("we", "us", "our", "the Platform"), the operator of the online betting and casino platform accessible at https://77fd.vu. 77fd is a premium gambling platform built specifically for Bangladeshi players, offering cricket betting, live casino games, slots, and a wide range of other gaming products — all conducted in English and in Bangladeshi Taka (BDT).

When you visit the 77fd website, create an account, make a deposit, place a bet, use any of our gaming products, or contact our support team, you are providing us with personal information. This Privacy Policy explains how we collect, process, store, use, protect, and — where applicable — share that information.

This Privacy Policy applies to all 77fd players, registered or unregistered, who interact with the platform. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference into this document.

Data We Collect

77fd collects personal data from you in three principal ways: data you provide directly when registering or using the platform; data generated automatically as a result of your interactions with the platform; and data received from third-party service providers such as payment processors and identity verification services. The specific categories of data we collect are described in the table below.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data (beyond liveness checks required for KYC), or data concerning health or sexual orientation, unless this is strictly required to comply with a legal obligation.

How We Use Your Data

77fd uses the personal data we collect for a defined set of purposes. We do not use your data for any purpose that is incompatible with the purposes listed below. If we wish to use your data for a new purpose in the future, we will update this Privacy Policy and, where required, seek fresh consent from affected players.

• Account creation and management: To register your account, verify your identity, maintain your account profile, and provide you with access to the Services.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and other supported payment methods; to reconcile financial records; and to detect and prevent fraudulent transactions.
• KYC and age verification: To verify that you are at least 21 years of age and to confirm your identity in accordance with our obligations under applicable anti-money laundering (AML) and counter-terrorism financing (CTF) frameworks.
• Service delivery: To provide you with cricket betting markets, live casino games, slots, arcade games, and all other gaming products available on the platform.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance.
• Responsible gaming: To monitor your account activity for indicators of problem gambling; to enforce deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion orders that you have activated; and to contact you where our responsible gaming monitoring systems identify a concern.
• Legal and regulatory compliance: To comply with applicable laws, to respond to lawful requests from regulatory authorities and law enforcement agencies, and to maintain records as required by applicable legal obligations.
• Fraud prevention and platform security: To detect, investigate, and prevent account fraud, bonus abuse, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
• Platform improvement: To analyse aggregated, anonymised usage data to identify trends, diagnose technical issues, and improve the quality and performance of the Services.
• Communications: To send you essential service communications (account confirmations, transaction receipts, password reset emails, security alerts) and, where you have opted in, to send you promotional communications about bonuses, new games, and cricket betting opportunities.

Legal Basis for Processing

Every instance of personal data processing carried out by 77fd rests on one of the following legal bases. We process your data only where at least one of these bases applies.

• Contract performance: Processing that is necessary to fulfil our contractual obligations to you under the Terms & Conditions — for example, processing your deposits and withdrawals, providing access to games, and maintaining your account.
• Legal obligation: Processing that is required to comply with a legal obligation to which 77fd is subject — for example, KYC/AML identity verification, age verification, fraud reporting, and record-keeping obligations.
• Legitimate interests: Processing that is necessary for the purposes of 77fd's legitimate business interests, where those interests are not overridden by your rights and freedoms — for example, fraud detection, platform security monitoring, and aggregated analytics for service improvement.
• Consent: Processing that is based on your freely given, specific, informed, and unambiguous consent — for example, sending you promotional communications about bonuses and new game releases. Where consent is the legal basis, you retain the right to withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing & Third Parties

77fd does not sell your personal data to any third party. We share personal data only with the categories of third-party recipients described below, and only to the extent necessary for the specified purpose.

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners including Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank receive the payment reference data necessary to process your deposits and withdrawals. These partners operate under their own privacy policies and are independently responsible for the data they hold.
• Identity verification providers: Third-party KYC and AML service providers receive the identity and verification documents you submit during the account verification process. These providers are contractually required to process your data only for the purpose of identity verification and are prohibited from using it for any other purpose.
• Game studios and content providers: Game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe may receive your account ID and session data necessary to deliver their games within the 77fd platform. These providers do not receive your full identity or financial data.
• IT and hosting providers: Third-party infrastructure and cloud hosting providers maintain the servers on which 77fd's platform and data are stored. These providers are bound by strict data processing agreements and are not permitted to access or use your data outside the scope of providing infrastructure services to 77fd.
• Legal and regulatory authorities: Where required by law or by a valid order from a competent authority, 77fd may disclose your personal data to law enforcement agencies, regulatory bodies, or courts. 77fd will, where legally permissible, notify you of such disclosure.
• Fraud prevention agencies: In cases of suspected fraud, money laundering, or other serious prohibited conduct, 77fd may share relevant account and transaction data with specialist fraud prevention agencies or with other gaming platforms as part of industry-wide fraud prevention efforts.

Cookies & Tracking Technologies

The 77fd website uses cookies and similar tracking technologies to deliver a functional, secure, and personalised user experience. A cookie is a small text file that is stored on your device when you visit a website. Cookies allow the website to recognise your device on subsequent visits and to remember certain preferences or session states.

77fd uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the platform to function. They include session authentication cookies that keep you logged in during your visit, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure your requests are routed to a consistent server. These cookies cannot be disabled without affecting the functionality of the platform.
• Functional cookies: These cookies remember your preferences such as language settings, preferred currency display, and responsible gaming tool configurations. Disabling these cookies may affect the comfort of your experience but will not prevent you from accessing core services.
• Analytics cookies: These cookies collect aggregated, anonymised data about how players navigate and use the platform — for example, which pages are visited most frequently, which game categories are most popular, and how players typically move through the deposit flow. This data is used solely to improve the platform and is not associated with individual player profiles.
• Security cookies: These cookies support our fraud detection and account security systems. They record signals such as device fingerprint data, login timestamps, and IP geolocation to help identify unusual account activity.

You may control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is set. Please be aware that blocking strictly necessary cookies will impair the functionality of the 77fd platform, including your ability to log in and place bets.

Data Retention

77fd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. The specific retention periods applicable to each category of data are as follows:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that ensures it can no longer be associated with any individual. Where anonymisation is applied, the resulting aggregated data may be retained indefinitely for statistical purposes.

Your Rights

As a 77fd account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your full name, account username, and a description of the right you wish to exercise. We will respond within 30 days of receiving a valid request.

• Right of access: You have the right to request a copy of all personal data that 77fd holds about you, together with information about how it is used and with whom it is shared. We will provide this in a structured, commonly used, and machine-readable format where technically practicable.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We may require supporting documentation before making certain changes, particularly to identity or financial data.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and consent is the only legal basis), or where processing is unlawful. This right is subject to our legal obligation to retain certain data categories — see Section 7 for retention periods.
• Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your data — for example, while the accuracy of the data is being contested, or while an objection to processing is being considered.
• Right to data portability: Where processing is based on your consent or on a contractual relationship, you have the right to receive the personal data you have provided to us in a portable, machine-readable format, and to request that it be transmitted directly to another service provider where technically feasible.
• Right to object: You have the right to object to processing of your personal data that is based on 77fd's legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests or rights.
• Right to withdraw consent: Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Data Security

77fd employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated regularly to reflect evolving security standards and threat landscapes.

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers.
• Encryption at rest for all sensitive personal data stored on 77fd servers, including identity documents, financial records, and account credentials.
• Two-factor authentication (2FA) available on all 77fd accounts; required for certain high-value transactions and account setting changes.
• Role-based access controls limiting internal staff access to personal data strictly to the minimum required to perform their duties.
• Comprehensive audit logging of all access to personal data by internal personnel.
• Regular penetration testing conducted by independent third-party security specialists to identify and remediate vulnerabilities before they can be exploited.
• Intrusion detection and prevention systems monitoring platform traffic for anomalous patterns indicative of attack attempts.
• Secure password hashing using industry-standard bcrypt or equivalent algorithms. 77fd never stores passwords in plain text.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 77fd will notify affected account holders without undue delay, providing details of the nature of the breach, the categories of data affected, and the steps 77fd is taking to address it.

Children's Privacy

The 77fd platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and we employ specific controls designed to detect and prevent underage access.

If we discover or are notified that we have collected personal data from a person under the age of 21, we will immediately suspend the associated account, void any bets placed and bonuses claimed, return any deposited funds to the originating payment method where feasible, and permanently delete all personal data associated with that account from our systems.

Third-Party Links

The 77fd website may, from time to time, contain references to third-party websites, services, or content providers — for example, game studios or payment partners. These third-party properties operate independently of 77fd and are governed by their own privacy policies, which 77fd has no control over and takes no responsibility for.

Clicking on a third-party link from the 77fd website will take you away from our platform. We strongly recommend that you review the privacy policy of any third-party website you visit before providing any personal data. 77fd is not responsible for the privacy practices, content, or data security of any third-party website.

Updates to This Privacy Policy

77fd reserves the right to update, revise, or replace this Privacy Policy at any time. When we make changes, we will update the "Last updated" date displayed at the top of this page and in the hero section above. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide advance notice by posting a prominent notice on the 77fd website and, where practicable, by sending an email to the address registered on your account.

Your continued use of the 77fd platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised policy, you must cease using the Services and may request account closure by contacting our support team.

We recommend bookmarking this page and reviewing it periodically to stay informed of the current version of our Privacy Policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77fd handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled in English by our dedicated data and compliance team.

• Email: [email protected]
• Language: English
• Availability: 24 hours a day, 7 days a week, 365 days a year
• Response time: We aim to acknowledge all privacy-related requests within 48 hours and to resolve them within 30 days.

When submitting a privacy request, please include your full name, your 77fd account username, and a clear description of your request so that we can locate your data and respond as efficiently as possible. We may ask for additional information to verify your identity before processing certain requests — this is a security measure to ensure that we do not disclose your personal data to an unauthorised third party.